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How does the custom design process work?

First things first,  REQUEST A QUOTE  with some details about your project. We do not offer Samples or Examples before a payment is made. Once we figure things out and have an agreement in place regarding price, timeline, payment, etc., the process basically works in four steps: (1) based on your details, ideas, style, inspiration images, etc., we work up a custom quote(price) ; (2) Deposit of half is due then we create a proof of your custom concept, which we flesh out into a full digital version; Watermarked (3) we work together to refine the design until it’s just what you want (a certain number of revisions will be included with your initial purchase); finally (4) we set up your final deliverables (web- or print-ready files, prints, etc.)

What exactly do you sell?

We sell brand identity designs that differentiates our clients’ companies from their competitors, our designs and consultation aids in boosting client profits by helping them attract and retain their ideal marketing base.

Why do I need to hire a professional graphic designer? I can do it myself.?

The main reason you should always use a professional graphic designer is because it will save you time. Your time is money. Graphic design isn’t what you do for a living and your time would be better spent doing what you do best. Our design team is skilled in using the latest creative technology to produce stunning graphics for you. We take the ideas you bring to us and create exactly what you need and want. A professional designer will employ the latest professional tools to develop your work. The files created are the kind that printers and web developers expect to receive in order to produce professional output. Moreover, a professional designer will consider contrast, color, proximity, repetition, alignment, typography and much more when designing for you.

What if I don’t know what I need, can you help me?

Many people we work with have a vague idea of what they want, but they don’t know how to go about getting there. This is where we excel. With our creativity, a clear concept as our guide we will narrow the focus of your design project to meet your needs. It’s easy for you to come in, answer a few questions, then leave it in the hands of our creative designers. We can help put things into perspective and offer solutions that you may not have considered.

How much does it cost to work with you?

What we charge varies depending on the specific needs of each client and were happy to provide a quote when we learn more about the design in a detailed description.

How long will it take to get my project printed and delivered?

Printing typically takes about 5 to 10 business days to complete and deliver your project from the day you approve the final design (or place your print-only order).

How long does the project take to complete?

Time frames vary from 1-5 days depending on how large the project is and with the schedule depending almost entirely on project deliverables. Most projects are completed and sent back within a 24-48 hour turn around.

Can you start right away?

Yes, and we keep customer satisfaction at 100%.

You are in the USA. How will this affect me?

The majority of our clients are from outside the USA, we cater to both local clients and international clients. This hasn’t affected any of our design projects.

Payment schedule

The client will make a 50 percent down payment prior to work commencing. The project can be scheduled once the down payment is received by the designer. The down payment is non-refundable. The remaining 50 percent is payable to the designer upon completion of the project, and before original artwork is supplied to the client.

Delayed Payments

If, after the project has commenced, subsequent invoices are not paid within 30 days, a 5 percent “delayed payment” fee will be charged. This initial 5 percent figure will be added upon each recurring 30 day period until the full amount has been received by the designer.


If after project commencement client communication (face-to-face, telephone, or email) stops for a period of 180 days, the project can be cancelled, in writing by the designer, and ownership of all copyrights shall be retained by the designer. A cancellation fee for work completed shall be paid by the client, with the fee based on the stage of project completion. The fee will not exceed 100 percent of the total project cost.

Rights and ownership

Rights: All services provided by the designer shall be for the exclusive use of the client other than for the designer’s promotional use. Client does not own concepts / drafts / samples until full payment.

Upon payment of all fees, the following reproduction rights for all approved final designs created by the designer for this project shall be granted:

  • Client is to gain full transferable rights to brand identity.
  • Client is to gain full license to reproduce works through commercial printers.

Ownership: The client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee.

How do you accept payment?

With all projects below $100 artwork requires a 100% deposit. All projects over $100 require a 50% deposit and the additional %50 after artwork is complete.  This is payable via bank transfer or Paypal. Details are included in our invoice after quote.


Do you have a color chart of all the shirt colors available?

Yes.  Click here to see T-SHIRT COLOR CHART

Do you have a minimum order per design?

Yes.  It is 25 pieces per order.

Do I get to see a digital layout proof before printing?

Yes.  We will email you a layout of your design on a digital t-shirt design after payment and files are received for your approval before we go into production.

Do you print on Women’s and kid’s shirts?


Do you print on Crewneck Sweaters and Hoodies?  Yes.

Do you print on tank tops?  Yes.

Is your printing process Silk Screen printing?

We only Screen Print.

How much is shipping?

We will quote shipment from our warehouse to your zip code.

What is your current turnaround time on shirt printing?

Our typical turnaround time is 7 – 14 business days.

Are rush jobs available?

Yes.  If you need your products before a specific date just let us know and we’ll work with you on your RUSH order.

Do you do inside tag label printing?


Do you sew inside tags?


What is your standard print area size?

Our standard print size is 15in wide X 17in high.

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